1. Scope
This Privacy Policy applies to Synners Cyrcle at https://synnerscyrcle.com and the features available through it, including accounts, public profiles, donation flows, profile playlists, and related admin and support tooling that keeps the site operating.
Some experiences linked from the site, such as the external shop, Discord, Stripe-hosted checkout, and YouTube playback, are operated by third parties under their own terms and privacy policies.
2. Information We Collect
- Account and profile data: email address, sign-in credentials, session state, username, bio, avatar, banner, playlist settings, and account preferences.
- Profile content and media: profile images, playlist links, associated video metadata, and other content you choose to publish on your profile.
- Donation and payment data: donation amount, anonymity preference, payment status, and transaction metadata needed to reconcile support payments. Payment card details are handled directly by our payment processor and are not stored in this site's application.
- Technical and usage data: cookies, local browser preferences, device and browser information, error logs, admin logs, and aggregated analytics used to operate and improve the service.
3. How We Use Information
- Provide the site, account access, profiles, and public pages.
- Process donations, show donation tracker activity, and prevent payment abuse.
- Let you upload profile media and manage playlist choices.
- Moderate content, investigate abuse, and enforce site rules.
- Measure performance, diagnose bugs, monitor reliability, and improve the experience.
- Comply with legal obligations, resolve disputes, and protect the service.
4. Public Areas and Visibility
Parts of Synners Cyrcle are designed to be public. Your username, bio, profile photo, banner, and profile playlist choices may be visible to other users or visitors. Donation activity may also be shown publicly in the tracker unless you choose to keep your name off the public list.
Please do not publish information you do not want others to see, copy, or reference. Public content can remain visible in cached pages, logs, or backups for a period of time even after edits or removal.
5. Cookies, Local Storage, and Similar Tools
We use cookies and browser storage to keep the site working and to remember settings. For example, the site uses authentication/session cookies and local browser storage for things like theme choice.
We also use analytics and operational logging tools to understand site usage and reliability in aggregate. Your browser controls may let you limit cookies or local storage, but some features may stop working correctly if you do.
6. When We Share Information
We share information with service providers only as needed to run the site and the features you choose to use. Those providers can include:
- Payment processors for hosted checkout, payment processing, and payment event handling.
- Video platform providers when resolving or embedding video content you add to your profile.
- Infrastructure and analytics providers that host the site and help us measure performance.
We may also disclose information when required by law, to respond to valid legal process, to protect users and the service, or in connection with a business transfer involving the site or its operations.
7. Retention
We keep information for as long as it is reasonably needed to operate the service, process payments, enforce rules, troubleshoot issues, or meet legal and accounting obligations. Different kinds of data may be kept for different periods.
- Account and profile data is generally kept while your account remains active.
- Public profile content may remain until you remove it, it is moderated, or the account is closed.
- Payment and fraud-prevention records may be retained longer for compliance reasons.
- Security, admin, and operational logs may be retained while relevant to the service.
8. Your Choices
- You can update profile details, media, playlist choices, and some settings from your account.
- You can choose whether a donation is shown publicly with your name.
- You can control some cookies and local storage from your browser settings.
If you need access, correction, deletion, or account-help support beyond what the site currently exposes in self-service form, use the official Synners Cyrcle contact channel or other official channel listed on the site at the time of your request.
9. Security and Minors
We use reasonable administrative, technical, and organizational measures designed to help protect the service, but no internet system can promise absolute security. Please keep your account credentials private and let us know through an official channel if you believe your account or data has been compromised.
The services are not intended for children who are below the minimum age required to use them under applicable law. If you believe a child has provided personal information in a way that should not have happened, contact us through an official Synners Cyrcle channel so we can review it.
10. Changes to This Policy
We may update this Privacy Policy as the product changes, including when new features, integrations, moderation tools, or payment flows are added. When we make material changes, we will update the date at the top of this page and, where appropriate, provide additional notice inside the site.