1. Scope
This Privacy Policy applies to Synners Cyrcle at https://synnerscyrcle.com and the features available through it, including public and member profiles, Pulse posts and comments, causes pages, donation flows, Syn AI, TikTok account verification, profile playlists, and related admin and support tooling that keeps the site operating.
Some experiences linked from the site, such as the external shop, Discord, TikTok, the Chrome Web Store, Stripe-hosted checkout, and YouTube playback, are operated by third parties under their own terms and privacy policies.
2. Information We Collect
- Account and profile data: email address, sign-in credentials, session state, username, bio, avatar, banner, playlist settings, and optional linked account details you add in your settings.
- Community content and media: posts, comments, replies, likes, cause submissions, uploaded images and videos, playlist links and associated metadata, and other content you choose to publish or submit.
- Donation and payment data: donation amount, anonymity preference, payment status, and transaction metadata needed to reconcile support payments. Payment card details are handled directly by our payment processor and are not stored in this site's application.
- Syn AI interaction data: prompts, conversation history, generated replies, voice and audio preferences, and memory records used to help Syn remember relevant information over time.
- Connected account data: if you verify or link an external account such as TikTok, we may receive identifiers and profile metadata provided by that platform to support the connection.
- Technical and usage data: cookies, guest identifiers for Syn AI, local browser preferences, device and browser information, error logs, admin review logs, and aggregated analytics used to operate and improve the service.
3. How We Use Information
- Provide the site, account access, community features, profiles, and public pages.
- Process donations, show donation tracker activity, and prevent payment abuse.
- Let you upload profile media, posts, comments, cause submissions, and playlists.
- Run Syn AI chat, text-to-speech, transcription, memory, and personalization features.
- Match website accounts with verified TikTok identities so Syn can connect relevant live and web interactions when you choose to link them.
- Moderate content, review submissions, investigate abuse, and enforce site rules.
- Measure performance, diagnose bugs, monitor reliability, and improve the experience.
- Comply with legal obligations, resolve disputes, and protect the service and community.
4. Public Areas and Visibility
Parts of Synners Cyrcle are designed to be public. Your username, bio, profile photo, banner, public posts, comments, replies, cause submissions, and profile playlist choices may be visible to other users or visitors. Donation activity may also be shown publicly in the tracker unless you choose to keep your name off the public list.
Please do not post information you do not want others to see, copy, or reference. Public content can remain visible in cached pages, logs, or backups for a period of time even after edits or removal.
5. Syn AI, Memory, and Linked Identity
Syn AI can use recent chat context, stored memory, and profile-level summaries to generate better replies. Depending on how you use the service, Syn may store meaningful notes, goals, preferences, milestones, relationship context, and live-event history while filtering out lower-value noise.
If you link and verify your TikTok account, Syn may use that linkage to connect your live stream interactions with your website account so relevant memories can carry between the live assistant and the website assistant. If you do not link accounts, those surfaces are treated separately.
If audio features are enabled and you choose to use them, audio you submit may be sent for transcription and converted into text before being processed as part of the Syn experience.
6. Cookies, Local Storage, and Similar Tools
We use cookies and browser storage to keep the site working and to remember settings. For example, the site uses authentication/session cookies, a guest identifier cookie for Syn AI visitors who are not signed in, and local browser storage for things like theme choice, Syn voice preference, and first-visit onboarding state.
We also use analytics and operational logging tools to understand site usage and reliability in aggregate. Your browser controls may let you limit cookies or local storage, but some features may stop working correctly if you do.
7. When We Share Information
We share information with service providers only as needed to run the site and the features you choose to use. Those providers can include:
- Payment processors for hosted checkout, payment processing, and payment event handling.
- AI service providers that power Syn AI chat, speech, and transcription features.
- TikTok when you use TikTok Login Kit or connect a TikTok identity.
- Video platform providers when resolving or embedding video content you add to your profile.
- Infrastructure and analytics providers that host the site and help us measure performance.
We may also disclose information when required by law, to respond to valid legal process, to protect users and the service, or in connection with a business transfer involving the site or its operations.
8. Retention
We keep information for as long as it is reasonably needed to operate the service, maintain community history, process payments, enforce rules, troubleshoot issues, or meet legal and accounting obligations. Different kinds of data may be kept for different periods.
- Account and profile data is generally kept while your account remains active.
- Public content may remain until you remove it, it is moderated, or the account is closed.
- Payment and fraud-prevention records may be retained longer for compliance reasons.
- Syn AI memory, linked identity records, and moderation or security logs may be retained while they remain relevant to the service or community relationship.
9. Your Choices
- You can update profile details, media, playlist choices, and some settings from your account.
- You can choose whether a donation is shown publicly with your name.
- You can manually unlink or change a TikTok username in settings.
- You can decide whether to use Syn AI and whether to submit text or audio to it.
- You can control some cookies and local storage from your browser settings.
If you need access, correction, deletion, or account-help support beyond what the site currently exposes in self-service form, use the official Synners Cyrcle contact channel or other official channel listed on the site at the time of your request.
10. Security and Minors
We use reasonable administrative, technical, and organizational measures designed to help protect the service, but no internet system can promise absolute security. Please keep your account credentials private and let us know through an official channel if you believe your account or data has been compromised.
The services are not intended for children who are below the minimum age required to use them under applicable law. If you believe a child has provided personal information in a way that should not have happened, contact us through an official Synners Cyrcle channel so we can review it.
11. Changes to This Policy
We may update this Privacy Policy as the product changes, including when new features, integrations, moderation tools, or payment flows are added. When we make material changes, we will update the date at the top of this page and, where appropriate, provide additional notice inside the site.